Shipping policy

SHIPPING POLICY

Thank you for shopping with Glowria.

Order Processing
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or public holidays.

Shipping Times
Estimated delivery times are 7–15 business days, depending on your location and local carrier services.

Please note that delivery times are estimates and may occasionally be affected by customs procedures, weather conditions, transportation delays, or other circumstances beyond our control.

Order Tracking
Once your order has been shipped, you will receive a confirmation email containing a tracking number so you can monitor your shipment.

Delayed Deliveries
If your order has not arrived within the estimated delivery timeframe, please contact us at:

glowria.contact.shop@gmail.com

Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us as soon as possible. We will work with the shipping carrier to investigate the issue and provide an appropriate solution.

Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. We are not responsible for orders delivered to incorrect addresses provided at checkout.

Contact Us
If you have any questions regarding shipping, please contact us at:

glowria.contact.shop@gmail.com